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td{background:var(--gray-50)}.bar{width:100%;height:6px;background:var(--gray-100);border-radius:999px;overflow:hidden}.bar>i{display:block;height:100%;background:linear-gradient(90deg,var(--teal-500),var(--teal-400));border-radius:999px}.drawer-scrim{position:fixed;top:0;right:0;bottom:0;left:0;z-index:2000;background:#0f172a66;display:flex;justify-content:flex-end}.drawer-panel{width:560px;max-width:90vw;background:#fff;display:flex;flex-direction:column;box-shadow:-16px 0 40px #0000001a}.drawer-head{padding:16px 20px;border-bottom:1px solid var(--border-soft);display:flex;align-items:center;justify-content:space-between}.drawer-body{flex:1;overflow-y:auto;padding:20px}.drawer-foot{padding:14px 20px;border-top:1px solid var(--border-soft);display:flex;justify-content:flex-end;gap:8px}.seg{display:inline-flex;padding:4px;background:var(--gray-100);border-radius:10px;gap:2px}.seg button{border:none;background:transparent;padding:6px 12px;border-radius:8px;font-size:12px;font-weight:500;color:var(--fg-3);cursor:pointer;font-family:inherit}.seg button.on{background:#fff;color:var(--teal-700);box-shadow:0 1px 2px #0000000d}.quota-bar{height:8px;background:var(--gray-100);border-radius:999px;overflow:hidden}.quota-bar>i{display:block;height:100%;background:linear-gradient(90deg,var(--teal-500),var(--teal-400));border-radius:999px}.quota-bar>i.warn{background:linear-gradient(90deg,var(--amber-500),var(--amber-400))}.quota-bar>i.danger{background:linear-gradient(90deg,var(--red-500),var(--red-400))}.hint-callout{background:var(--info-bg);border:1px solid #bfdbfe;color:var(--info-fg);padding:10px 14px;border-radius:10px;font-size:12px;display:flex;gap:10px;align-items:flex-start;margin-bottom:16px}.hint-callout.is-warn{background:var(--warn-bg, #fef3c7);border-color:var(--warn-border, #fde68a);color:var(--warn-fg, #92400e)}.audit-line{padding:10px 0;border-bottom:1px solid var(--border-soft);display:flex;gap:12px;align-items:flex-start;font-size:12px}.audit-line:last-child{border-bottom:none}.audit-dot{width:8px;height:8px;border-radius:50%;background:var(--teal-500);margin-top:6px;flex-shrink:0}.audit-dot.warn{background:var(--amber-500)}.audit-dot.gray{background:var(--gray-300)}.audit-line .ts{color:var(--fg-4);font-variant-numeric:tabular-nums;font-family:var(--font-mono);min-width:78px}.audit-line .who{color:var(--teal-700);font-weight:600}.audit-line .what{color:var(--fg-2)}.actions{display:inline-flex;gap:6px}.icon-btn{width:28px;height:28px;border-radius:6px;border:1px solid var(--border-default);background:#fff;color:var(--fg-3);cursor:pointer;display:inline-flex;align-items:center;justify-content:center;transition:all .15s}.icon-btn:hover{color:var(--teal-700);border-color:var(--teal-300);background:var(--primary-bg)}.icon-btn.danger:hover{color:var(--danger);border-color:var(--red-100);background:var(--danger-bg)}.ring{width:18px;height:18px;border-radius:50%;display:inline-flex;align-items:center;justify-content:center;background:var(--success-bg);color:var(--success-fg);font-size:9px;font-weight:700}.ring.down{background:var(--danger-bg);color:var(--danger-fg)}.ring.off{background:var(--gray-100);color:var(--fg-4)}.pill{display:inline-flex;align-items:center;gap:4px;padding:2px 8px;border-radius:999px;font-size:11px;font-weight:500;background:var(--gray-100);color:var(--gray-700);font-family:var(--font-mono)}.softphone{position:relative;background:linear-gradient(180deg,#fff,#f0fdfa);border-radius:18px;border:1px solid var(--teal-100);padding:24px;box-shadow:var(--shadow-glow)}.sp-status{display:inline-flex;align-items:center;gap:6px;background:#ffffffb3;-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px);padding:4px 10px;border-radius:999px;font-size:11px;font-weight:600;color:var(--teal-700);border:1px solid var(--teal-100)}.sp-status .dot{width:8px;height:8px;border-radius:50%;background:var(--success)}.sp-status .dot.busy{background:var(--warning)}.sp-status .dot.off{background:var(--gray-400)}.sp-cust{margin-top:18px}.sp-name{font-size:22px;font-weight:700;color:var(--fg-1)}.sp-mobile{font-family:var(--font-mono);font-size:14px;color:var(--fg-3);margin-top:4px}.sp-num{font-size:44px;font-weight:700;color:var(--teal-700);font-variant-numeric:tabular-nums;letter-spacing:.04em;margin-top:10px;font-family:var(--font-mono)}.sp-timer{font-size:16px;color:var(--fg-3);font-variant-numeric:tabular-nums;font-family:var(--font-mono);margin-top:8px}.sp-actions{display:flex;gap:12px;margin-top:20px}.sp-btn{flex:1;height:52px;border-radius:14px;border:1px solid var(--border-default);background:#fff;color:var(--fg-2);font-size:13px;font-weight:600;display:flex;align-items:center;justify-content:center;gap:6px;cursor:pointer;font-family:inherit;transition:all .15s}.sp-btn:hover{color:var(--fg-1);border-color:var(--border-strong)}.sp-btn.danger{background:linear-gradient(135deg,var(--red-500),var(--red-600));border:none;color:#fff;box-shadow:0 6px 16px #ef444440}.sp-btn.danger:hover{background:linear-gradient(135deg,var(--red-600),var(--red-700))}.sp-btn.primary{background:linear-gradient(135deg,var(--teal-500),var(--teal-600));border:none;color:#fff;box-shadow:var(--shadow-glow)}.ring-pulse{width:12px;height:12px;border-radius:50%;background:var(--teal-500);animation:ring-pulse 1.4s ease-in-out infinite;box-shadow:0 0 #14b8a699}@keyframes ring-pulse{0%{box-shadow:0 0 #14b8a699}80%{box-shadow:0 0 0 14px #14b8a600}to{box-shadow:0 0 #14b8a600}}.live-feed{max-height:360px;overflow-y:auto;padding:14px 20px}.feed-row{padding:8px 0;border-bottom:1px solid var(--border-soft);display:grid;grid-template-columns:72px 1fr;gap:12px;align-items:center}.feed-row:last-child{border:none}.feed-ts{font-family:var(--font-mono);font-size:11px;color:var(--fg-4)}.feed-line{font-size:13px;color:var(--fg-2)}.feed-line b{color:var(--fg-1)}.feed-tag{display:inline-flex;padding:1px 7px;border-radius:999px;font-size:10px;font-weight:600}.intent{display:grid;grid-template-columns:repeat(5,1fr);gap:8px;margin-top:8px}.intent button{border:1px solid var(--border-default);background:#fff;color:var(--fg-2);padding:10px;border-radius:10px;font-size:12px;font-weight:600;cursor:pointer;font-family:inherit;transition:all .15s}.intent button:hover{border-color:var(--teal-300);color:var(--teal-700);background:var(--primary-bg)}.intent button.on{background:var(--success);color:#fff;border-color:var(--success)}.dialpad{display:grid;grid-template-columns:repeat(3,1fr);gap:8px}.dialpad button{height:56px;border-radius:12px;border:1px solid var(--border-default);background:#fff;color:var(--fg-1);font-size:22px;font-weight:600;cursor:pointer;font-family:var(--font-mono);transition:all .1s;display:flex;flex-direction:column;align-items:center;justify-content:center}.dialpad button:hover{background:var(--primary-bg);border-color:var(--teal-300)}.dialpad button:active{transform:scale(.97)}.dialpad button small{font-size:10px;color:var(--fg-4);font-family:inherit}.cp-mask[data-v-f7b9e69e]{position:fixed;top:0;right:0;bottom:0;left:0;background:#11182766;z-index:3000;display:flex;justify-content:center;padding-top:12vh}.cp-panel[data-v-f7b9e69e]{width:560px;max-height:60vh;background:#fff;border-radius:12px;box-shadow:0 24px 64px #00000040;display:flex;flex-direction:column;overflow:hidden}.cp-input[data-v-f7b9e69e]{border:none;outline:none;padding:16px 20px;font-size:15px;border-bottom:1px solid var(--el-border-color-light, #f3f4f6)}.cp-list[data-v-f7b9e69e]{overflow-y:auto;padding:6px}.cp-item[data-v-f7b9e69e]{display:flex;align-items:center;gap:10px;padding:9px 14px;border-radius:8px;cursor:pointer;font-size:13px}.cp-item.active[data-v-f7b9e69e]{background:var(--el-color-primary-light-9, #f0fdfa)}.cp-kind[data-v-f7b9e69e]{flex-shrink:0;font-size:11px;color:var(--el-text-color-secondary, #6b7280);background:var(--el-fill-color-lighter, #f9fafb);border-radius:4px;padding:1px 6px}.cp-label[data-v-f7b9e69e]{color:var(--el-text-color-primary, #111827)}.cp-sub[data-v-f7b9e69e]{margin-left:auto;font-size:12px;color:var(--el-text-color-secondary, #9ca3af)}.cp-empty[data-v-f7b9e69e]{padding:24px;text-align:center;font-size:13px;color:var(--el-text-color-secondary)}.cp-foot[data-v-f7b9e69e]{padding:8px 16px;font-size:11px;color:var(--el-text-color-secondary, #9ca3af);border-top:1px solid var(--el-border-color-light, #f3f4f6)}.pn-h[data-v-a4944aeb]{display:flex;align-items:center;justify-content:space-between;font-size:14px;font-weight:600;margin:18px 0 8px;color:var(--el-text-color-primary)}.pn-stats[data-v-a4944aeb]{display:grid;grid-template-columns:repeat(4,1fr);gap:10px}.pn-stat[data-v-a4944aeb]{background:var(--el-fill-color-lighter);border-radius:8px;padding:10px 12px;text-align:center}.pn-stat-v[data-v-a4944aeb]{font-size:18px;font-weight:700;font-variant-numeric:tabular-nums}.pn-stat-l[data-v-a4944aeb]{font-size:11px;color:var(--el-text-color-secondary);margin-top:2px}.nb-btn[data-v-e7843b9c]{display:inline-flex;align-items:center;justify-content:center}.nb-panel[data-v-e7843b9c]{width:380px;max-width:90vw;padding:4px 0}.nb-head[data-v-e7843b9c]{display:flex;align-items:center;justify-content:space-between;padding:6px 14px 8px;font-weight:600;border-bottom:1px solid var(--border-soft, #eee)}.nb-empty[data-v-e7843b9c]{padding:24px 14px;text-align:center;color:var(--fg-4, #999);font-size:13px}.nb-item[data-v-e7843b9c]{padding:10px 14px;cursor:pointer;border-bottom:1px solid var(--border-soft, #f2f2f2)}.nb-item[data-v-e7843b9c]:last-child{border-bottom:none}.nb-item[data-v-e7843b9c]:hover{background:var(--primary-bg, #f5fbfa)}.nb-item.unread[data-v-e7843b9c]{background:var(--primary-bg, #f0fdfa)}.nb-item.unread .nb-title[data-v-e7843b9c]{font-weight:600}.nb-item-head[data-v-e7843b9c]{display:flex;align-items:center;gap:6px;margin-bottom:4px}.nb-title[data-v-e7843b9c]{flex:1;font-size:13px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.nb-time[data-v-e7843b9c]{font-size:11px;color:var(--fg-4, #999);flex-shrink:0}.nb-body[data-v-e7843b9c]{font-size:12px;color:var(--fg-3, #666);line-height:1.6}.list-toolbar[data-v-c9694b7c]{display:flex;align-items:center;gap:10px;flex-wrap:wrap}.list-toolbar-search[data-v-c9694b7c]{width:240px}.cs-list[data-v-6bcc106f]{display:flex;flex-direction:column;gap:2px;max-height:320px;overflow-y:auto}.cs-item[data-v-6bcc106f]{display:flex;align-items:center;gap:8px;font-size:13px;cursor:pointer;padding:3px 4px;border-radius:6px}.cs-item[data-v-6bcc106f]:hover{background:var(--el-fill-color-light)}